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What do I do if my employer cannot verify employment?

by Jessica
(Wichita, KS, USA)

I have recently been hired for a job, but the company that does the background check cannot verify that I worked for one company. What do I do?


ANSWER: Jessica, I don't understand the problem, sorry. Why can't they verify it? Company no longer in business? Company has lost their payroll/HR records? Something else?

Without more info, it's impossible for me to respond to this.

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Here's where your cover letter does its job. I would explain these things in the letter. If you take the proactive route of informing potential employers upfront that verifying education and employment may not be possible, you'll look more honest than trying to explain it after the fact.

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